Privacy Policy

Privacy Policy. General Data Protection Regulation (GDPR)

Statement of Intent

This policy sets out how  Elevated Therapy International uses and protects the information you provide when using therapy, coaching and training services and accessing the website(s).
I intend to ensure any data you provide is kept secure, managed respectfully and only used for the purposes for which it has been provided.
This policy will be updated periodically in line with current legislation.
When you contact me via the website, phone or email I will collect your:
Name
Email Address
Telephone Number

Also any information you choose to supply regarding the purpose of your enquiry or therapy session(s). I rely on client consent for handling and processing personal data under ‘special categories of personal data’ for health details.

Elevated Therapy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th May 2018.

 

How is this information used?

I use this information in order to make contact with you to discuss your requirements.
I may also use this information so that I may improve my services.
Possibly, I may use your information to contact you to give a review or testimonial for the work we have undertaken together. I may contact you by email or phone regarding this.
If you choose to proceed with making an appointment to see me, I will give you a copy of this Privacy Policy so that you are aware how I will use information provided in the course of our sessions together.
I will ask you for your GP contact details and some basic health information: there are some conditions that are contra indicated for hypnotherapy, and therapy generally and sometimes there are circumstances where it may be necessary to contact your GP before commencing therapy. I will inform you of this at our appointment should this appear appropriate.
I may ask you for details of your next of kin: this is used very rarely and only in emergency situations.
You do not have to consent to the collection of information, however, if you choose not to provide it, I may have difficulty in fully helping you.

 

In the course of our sessions

I will ask for your email address as it may also be necessary to send emails to confirm or rearrange appointments.
I will make a note of information you provide me in order that we can plan bespoke therapy sessions and identify/produce interventions which will be used in session and/or which may be sent to you to listen (hypnotherapy) to between sessions.

For the purposes of clarity, I do not receive or retain your bank details.

Under the General Data Protection Regulations which are effective from May 2018 you have the following rights:

the right to be informed: (which is why I have produced this policy)

the right of access: if you wish to see your file then please make a request in writing to me, Michael, the Data Processor. I will provide you with the information within 30 days of your request.

the right to rectification: this is your right to request changes to any information I hold that is factually inaccurate. If you believe any of the information I hold on you is incorrect then please let me know as soon as possible and I will make the relevant changes.

the right to erasure: given the nature of our work – I am required to hold your details for a period of 8 years, from the date of your last visit or, if the client is a child, until his or her 25th birthday, or 26th birthday if the client was 17 when the treatment ended. Afterwards, information will be securely destroyed.

the right to restrict processing: I will only use the information for the purposes that I have stated above. I uphold the common law principles of confidentiality where the duty to keep confidence is measured against the concept of ‘greater good’. If in my opinion as a therapist there is good reason to believe not to disclose would cause danger or serious harm to self, the therapist or others then your GP or other appropriate agencies may be contacted. Only information required to ensure safety of relevant parties would be disclosed.Information may have to be disclosed without consent for the prevention, detection or prosecution of a crime. The sharing of anonymous case histories with supervisors and peer support groups is not a breach of professional confidentiality.

the right to data portability: this right is more relevant to IT companies e.g. the sharing of information when moving from one utility provider to another. I will not share your information without your specific consent, other than in the situations described above.

the right to object: I will not contact you for marketing purposes unless you have given me specific consent to do so.

the right not to be subject to automated decision-making including profiling: I will not use your information for profiling purposes.

 

Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I hold. I also have CCTV both outside and inside the premises for the explicit purposes of crime prevention and public safety. This information is secure and where necessary, encrypted. Access is restricted, and images are only retained for a short period of time.

 

Cookies

Cookies are small files which ask your permission to be placed on your computer’s hard drive so that it can analyse web traffic to my website(s). Through this I can see which of my website’s pages are being viewed. Most web browsers automatically accept cookies but you can modify your setting to decline them if you prefer. If you choose to do this, you may find that you cannot make full use of my website(s).

 

Links to other websites from the Elevated Therapy network

My website(s) may contain links to other websites of interest, and may include embedded content (e.g. videos from YouTube etc.). However, once you use these links please be aware that you have left the Elevated Therapy website network and I do not have any control over other websites. I cannot be held responsible for the protection and privacy of any information which you provide when visiting such sites and these sites are not governed by my privacy policy. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Please exercise caution and look at the privacy statement applicable to the website you are visiting.

 

Contact

Dr. Michael Millett
Elevated Therapy International
Data Processing
“Tipperary House”
21 Dudley Road
Grantham
Lincolnshire
NG31 9AA
Tel: 0333 121 0788 / 01476 568800

Registered with the ICO (Information Commissioners Office). Ref: ZA358064

 

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